AGILE AMS
AMS has shifted from cost-cutting to driving transformation, enabling companies to innovate, grow, and integrate applications for better outcomes.
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With deep expertise in billing, payroll, and interfaces, we deliver agile solutions faster, with higher quality and lower costs, helping businesses stay competitive in the digital era.
Approach​
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Rapid Solution Design and Transition: Accelerates design and transition to quickly stabilize application management.
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Business Aligned Value Delivery: Aligns IT and business, identifies improvements, measures impact, and balances 'run' and 'grow' components.
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Comprehensive Governance: Establishes structures to reduce risk, ensure compliance, and maintain focus on priorities.
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Delivery Optimization: Uses root-cause analysis, trends, and best practices to enable fast, efficient delivery.
Tools​
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Agile AMS Mobile and Dashboard: Streamlines IT service management with centralized incident tracking, standardized service requests, integrated asset management, and a unified service portal.
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Conversational AI Assistant: Boosts productivity by up to 20% with real-time, AI-driven responses and intelligent task recommendations.
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Agent Intelligence Machine Learning: Uses predictive models to identify issue patterns, enabling faster incident detection and resolution.