Customer Experience

Entuber cuX

Through our experience of supporting CX transformations across industries, we have developed and tested a three-part approach that the organizations can adopt to elevate their customer experience to best-in-class level.

  • Align around customer journeys and focus on what matters most

  • Reimagine journeys using design thinking and a digital-first lens

  • Execute in an agile manner to generate impact quickly

Praveen Kumar

Customer Engagement

Tara

Whether your customers are savvy self-servers or seek one‑on‑one chats with personalized assistance, Entuber Digital Engagement Platform fits their needs. We can help your business acquire, retain and serve all customers at all times.

Intelligent, automated offerings ensure your customers find answers quickly, instead of waiting in long phone queues while agent‑assisted interactions deliver personalized, relevant information for customers on any device, anywhere they go.

Deliver the best digital customer experience. Reduce contact center costs. Experience better conversion rates. Save time for your company—and your customers.

Apoorva Patil

Operational Excellence

Entuber opX

An increasingly diverse business environment and mobile workforce has caused top performers to deploy their workflow solutions on mobile devices. 

Today's organizations change the ways that they are doing business to become more efficient, agile, and effective. More employees are working in roles away from their desks and challenges  associated with using paper documents have come to the forefront.

Entuber mobile operations will bring uberization to your organization instantly.

Krithi Bala